Privacy Policy | Shaara Deals

SHAARA DEALS LIMITED – PRIVACY POLICY

Shaara Deals Limited (NZCN 9421636) (we, us or our), understands that protecting your personal information is important.

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or collected

by us, when interacting with you, in accordance with the Privacy Act 2020.

The information we collect

Personal information: is information or an opinion, whether true or not and whether recorded in a material form or not,

about an individual who is identified or reasonably identifiable.

The types of personal information we may collect about you include:

Identity Data including your name, age, profession, pronouns, and gender.
Contact Data including your telephone number, email, address, and location (town/city and region)..
Financial Data including bank account and payment card details (through our third party payment processor,

who stores such information and we do not have access to that information).

Transaction Data including details about payments to you from us and from you to us and other details of

products and services you have purchased from us or we have purchased from you.

Technical and Usage Data when you access any of our websites or platforms, details about your internet

protocol (IP) address, login data, browser session and geo-location data, statistics on page views and sessions,

device and network information, acquisition sources, search queries and/or browsing behaviour, access and

use of our website (including through the use of Internet cookies or analytics), and communications with our

website.

Interaction Data including information you provide to us when you participate in any interactive features,

including surveys, contests, promotions, activities or events.

Marketing and Communications Data including your preferences in receiving marketing from us and our third

parties and your communication preferences.

Professional data including where you are a worker of ours or applying for a role with us, your professional

history such as your previous positions and professional experience.

How we collect personal information

We collect personal information in a variety of ways, including:

when you interact directly with us, including face-to-face, over the phone, over email, or online;
when you complete a form, such as registering for any events or newsletters, or responding to surveys;
when you complete our merchant "Get in Touch" form or merchant onboarding process;
when you apply for a job with us;
from third parties, such as details of your use of any website we operate (from our analytics and cookie

providers and marketing providers. Where we collect personal information about you from a third party

source other than you (other than the personal information which we have specified will be collected by us in

accordance with this Privacy Policy) we will take reasonable steps to notify you of such collection, including

the fact that the information has been collected, the purpose for which the information has been collected,

the intended recipients of the information, and the name and address of the agency that is holding the

information, as required by law. See the “Cookies” section below for more detail on the use of cookies); or

from publicly available sources, where relevant.

Why we collect, hold, use and disclose personal information

Personal information: We collect, hold, use and disclose your personal information for the following purposes:

to enable customers to create accounts and access our platform;
to facilitate the purchase and redemption of vouchers;
to manage merchant accounts, including tracking voucher redemptions, customer purchases and merchant

earnings;

to assess merchant applications and onboard new merchants;

to display merchant trading names, descriptions and contact details on our website;
to advertise and promote merchant deals on our website and other platforms including Google, Facebook,

Instagram and X (Twitter);

to process payments via Stripe and manage commission deductions;
to process refunds as store credit (valid for two years from date of issue) or direct bank refunds;
to contact and communicate with you, including in response to enquiries via our "Get in Touch" form;
for internal record keeping, administrative, invoicing and billing purposes;
for analytics, market research and business development, including to operate and improve our platform;
for marketing, including to send promotional emails to customers who have subscribed to receive them; and
to comply with our legal obligations or if otherwise required or authorised by law.

Our disclosures of personal information to third parties

We may disclose personal information to:

our employees, contractors and/or related entities;
IT service providers, data storage, web-hosting and server providers;
marketing or advertising providers such as Google, LinkedIn, Facebook, Instagram or Twitter;
professional advisors, bankers, auditors, our insurers and insurance brokers;
payment systems operators, specifically Stripe;
merchants on our platform (limited to customer full name and voucher details only);
our existing or potential agents or business partners or suppliers;
sponsors or promoters of any promotions or competition we run;
anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have

provided to you;

courts, tribunals, regulatory authorities and law enforcement officers, as required or authorised by law, in

connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our

legal rights; and

third parties to collect and process data, such as Google Analytics (To find out how Google uses data when

you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any

other URL Google may use from time to time), Meta Pixel or other relevant analytics businesses; and

any other third parties as required or permitted by law, such as where we receive a subpoena.

Google Analytics: We have enabled Google Analytics Advertising Features. We and third-party vendors may use first-party

cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google

advertising cookies) or other third-party identifiers together. These cookies and identifiers may collect Technical and Usage

Data about you.

You can opt-out of Google Analytics Advertising Features including using a Google Analytics Opt-out Browser add-on found

here. To opt-out of personalised ad delivery on the Google content network, please visit Google’s Ads Preferences

Manager here or if you wish to opt-out permanently even when all cookies are deleted from your browser you can install

their plugin here. To opt out of interest-based ads on mobile devices, please follow these instructions for your mobile

device: On android open the Google Settings app on your device and select “ads” to control the settings. On iOS devices

with iOS 6 and above use Apple’s advertising identifier. To learn more about limiting ad tracking using this identifier, visit

the settings menu on your device.

To find out how Google uses data when you use third party websites or applications, please see here.

Overseas disclosure

Personal Information

While we store personal information in New Zealand, where we disclose your personal information to the third parties

listed above, these third parties may store, transfer or access personal information outside of New Zealand, including but

not limited to, the United States and Australia. We will only disclose your personal information overseas in accordance

with the New Zealand Privacy Principles.

Your rights and controlling your personal information

Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will

collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide

personal information to us, however, if you do not, it may affect our ability to do business with you.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set

out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and

warrant that you have such person’s consent to provide the personal information to us.

Restrict and unsubscribe: To object to processing for direct marketing/unsubscribe from our email database or opt-out of

communications (including marketing communications), please contact us using the details below or opt-out using the opt-

out facilities provided in the communication.

Access: You may request access to the personal information that we hold about you. An administrative fee may be payable

for the provision of such information. Please note, in some situations, we may be legally permitted to withhold access to

your personal information. If we cannot provide access to your information, we will advise you as soon as reasonably

possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal. If we

can provide access to your information in another form that still meets your needs, then we will take reasonable steps to

give you such access.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or

misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information

found to be inaccurate, out of date, incomplete, irrelevant or misleading. Please note, in some situations, we may be

legally permitted to not correct your personal information. If we cannot correct your information, we will advise you as

soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain

about the refusal.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of

the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our

investigation and the steps we will take in response to your complaint. If you are not satisfied with our response, you may

contact the Office of the New Zealand Privacy Commissioner.

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access

or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure

personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us

over the Internet. The transmission and exchange of information is carried out at your own risk.

We may use cookies on our website from time to time. Cookies are text files placed in your computer's browser to store

your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information.

However, they do recognise you when you return to our online website and allow third parties to cause our

advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when

you choose to provide our online website with personal information, this information may be linked to the data stored in

the cookie.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access

all or parts of our website.

Links to other websites

Our website may contain links to other party’s websites. We do not have any control over those websites and we are not

responsible for the protection and privacy of any personal information which you provide whilst visiting those websites.

Those websites are not governed by this Privacy Policy.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our

website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy. By

continuing to use the website after we publish changes, you agree to be bound by the amended Privacy Policy.

For any questions or notices, please contact us at:

Shaara Deals Limited (NZCN 9421636)

Email: admin@shaaradeals.com

Last update: 16 May 2026